Processes, services and system – we streamline!
Companies with an affinity for ICT technologies of any kind have to meet a wide variety of requirements when developing and offering their service portfolio. We ensure optimal support for the business processes of your internal and external clients.
Tailored to your requirements
The success of new products and services will depend more than ever on client requirements and what the competition has to offer. Characteristic parameters of products and services are:
Shortened lifecycles of products and services also require greater speed and agility in development and deployment.
Internally, companies must be able to map increasingly complex business processes. In the market, ever-increasing competition and changing client behavior pose new challenges.
We review the extent to which your products and ICT services are developed, delivered and operated by your organization efficiently and effectively, in order to ensure the optimal support of the business process of your internal and external clients.
In addition to classic optimization methods such as streamlining processes, we also use the state-of-the-art approaches of business analytics and data science. Methods such as prediction, machine learning and artificial intelligence are deployed here.
We have developed and frequently applied a method that analyzes internal processes, services and systems and identifies optimization potential as a result. We would be happy to explain more details based on the chart below.
Business environment (external analysis)
Production environment (internal analysis)
Operational goals
Products, processes and systems
Capacity and time management
Organization and logistics quality management
Performance monitoring and decision-making processes
Measurability and balanced scorecard
Change management
Project management