Analysis, Audit & OPTIMIZATION

Processes, services and system – we streamline!

Companies with an affinity for ICT technologies of any kind have to meet a wide variety of requirements when developing and offering their service portfolio. We ensure optimal support for the business processes of your internal and external clients.

OUR SERVICES

Tailored to your requirements

Your challenge

The success of new products and services will depend more than ever on client requirements and what the competition has to offer. Characteristic parameters of products and services are:

  • Prompt availability
  • Reliability
  • Acceptable price

Shortened lifecycles of products and services also require greater speed and agility in development and deployment.

Internally, companies must be able to map increasingly complex business processes. In the market, ever-increasing competition and changing client behavior pose new challenges.

Our method

Coordinated and customized

We review the extent to which your products and ICT services are developed, delivered and operated by your organization efficiently and effectively, in order to ensure the optimal support of the business process of your internal and external clients.

State-of-the-art

In addition to classic optimization methods such as streamlining processes, we also use the state-of-the-art approaches of business analytics and data science. Methods such as prediction, machine learning and artificial intelligence are deployed here.

Precisely choreographed

We have developed and frequently applied a method that analyzes internal processes, services and systems and identifies optimization potential as a result. We would be happy to explain more details based on the chart below.

Phase 1

Business environment (external analysis)

Production environment (internal analysis)

Operational goals

  • Resource planning
  • Client satisfaction

Products, processes and systems

Capacity and time management

Organization and logistics quality management

Phase 2

Performance monitoring and decision-making processes

Measurability and balanced scorecard

Phase 3

Change management

  • Change process
  • Change content

Project management

  • Project process
  • Project knowledge fields
This site is registered on wpml.org as a development site.